Tag: online reputation management

Is negative online content damaging your brand?

Is negative online content damaging your brand?

A recent article in The Drum magazine said that British firms lose £46,815 a year due to negative online content. We’ve worked with clients in the past for whom this has been a problem and we know …

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Recreating the customer experience via social media: The 5 Cs of good digital communications #LeedsBizWeek

This morning, we gave a social media workshop as part of the Yorkshire Mafia's inaugural Leeds Business Week on 'recreating the customer experience online'. Our presentation looked at social media …

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