Tag: online reputation

What can businesses learn about their online presence from Google’s #yearinsearch?

Every year, Google releases statistics on the top searches of the last 12 months, providing invaluable global insight into the 3.5 billion questions that are asked every day on the search engine – …

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Is Technology Killing Your Customer Service?

Does reliance on technology encourage bad customer service? This may seem like a strange question coming from a digital communications professional but time and time again we see businesses that are …

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What is digital communications?

We deliberately don't call ourselves a PR agency or a social media consultancy - we're digital communications specialists. The word "digital" doesn't automatically put us in the "techy" world, it …

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Graduate career advice: Doing your own PR

Graduate career advice: Doing your own PR

I recently gave a careers talk at Sheffield Hallam University for PR, communications, marketing and media students on how to break into the highly competitive industry. (more…)

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