Engage Comms client Credit Services Association shortlisted for Trade Association Forum Best Practice ‘Skill Development’ Award

Engage Comms’ long-standing client Credit Services Association (CSA), the UK trade body for the collections and debt purchase sector and Approved Apprenticeship Training Provider, has been shortlisted in the Skill Development category at the Trade Association Forum (TAF) Best Practice Awards 2022.  

Now in its nineteenth year, the TAF Best Practice Awards are supported by the Department of Business, Energy and Industrial Strategy, and recognise excellence, innovation and best practice amongst Trade Associations in the UK. CSA won the ‘Skill Development’ Award in 2019 and ‘Conference of the Year’ for its UK Credit & Collections Conference (UKCCC) in 2017. 

Fiona Macaskill, said: 

Since we last won the TAF Best Practice Skill Development Award we’ve been through a global pandemic, which has seen us have to significantly adapt the delivery of our learning & development provision, expand and built on our range of specialist apprenticeship programmes in business-critical functions, and enable our members to take advantage of new schemes such as Kickstart, while continuing to develop our existing core training and assessment initiatives. 2022 will be a critical year for our members as they continue to navigate an increasingly complex regulatory landscape and be there for those impacted by ongoing economic turbulence. We are committed to supporting them and the organisations in wider sectors we work with to upskill their existing staff, attract new talent, and maintain the highest standards of professional practice.” 

Helen Gill, Founding Director, Engage Comms Ltd, said:

Working with CSA on the communications strategy around it’s learning & development portfolio allows us to combine our experience and expertise in the debt sector, the skills sector, and in working with membership organisations and associations. We are immensely proud of the work we have done with them this year, particularly in bringing to life the tangible benefits of its specialist apprenticeship programmes through high quality case study content and we are pleased that our efforts have supported them in being shortlisted for this important award.”

The full shortlist can be viewed here. Winners from each category will be announced at the Awards ceremony on Thursday, 17th February 2022, London. 

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